Low fee agencies have low recovery ratios. Their procedures are based solely on volume and turning files at a rapid rate. While a lower fee looks great on paper, high volume without proper methodology and follow-through means there will be shortcuts and minimal work per file. There’s no doubt that a highly skilled staff and state-of-the-art technology cost a bit more. But the numbers are clear. Net-Back to the Client is higher. Working each file to completion, NCS consistently and efficiently recovers more.